Delta Airlines
Over three years, we partnered with Delta to redefine what modern travel feels like—blending technology, service, and humanity into one seamless experience.
We rebuilt delta.com to behave more like an app, reimagined mobile and tablet tools as intuitive travel companions, and redesigned key physical touchpoints—from kiosks to in-flight screens—into a cohesive, customer-first ecosystem.
Every element worked in sync. Every moment felt unmistakably Delta.
Delta became the industry benchmark for digital travel — leading the way in customer satisfaction, innovation, and loyalty.
Because we didn’t just design better tools. We helped design a better airline.
Year
2011-2014
Role
Interactive Designer
Agency
Razorfish
Creative Leads
Shane Bzdok
CD
Toby Past
CD
John Norton
ACD
Martha Dixon
ACD Copy